PATIENTS
Patient Portal
AltaPointe Health’s dedicated healthcare professionals are committed to ensuring that you receive the highest-quality treatment while you are our patient. For your convenience, log into the Netsmart myHealthPointe Patient Portal, where you can:
- Request to reschedule, cancel, or make an appointment
- Request prescription refills
- Vier after-visit summaries
- View patient education
- Access released medical records (upon request)
For your convenience, we’ve created the Netsmart myHealthPointe Patient Portal Navigation Guide to help you navigate the portal.
Join us in embracing the future of healthcare, where staying connected to your wellness is just a click away. Access the Netsmart myHealthPointe Patient Portal from any computer, smartphone, or tablet.
We want you to receive all the information you need to achieve a successful recovery. Our top focus is the well-being and safety of our patients. We have provided links to our intake forms for your convenience. Please click the appropriate link to download what you need before visiting.
- BayView new patient packet
- BayView statement of understanding
- BayView informed consent for verbal / email exchange of information
- BayView Patient History Form
- BayView Telehealth Instructions
- Children’s outpatient intake forms
- Adult outpatient intake forms
- Substance abuse services intake forms
- BayPointe & EastPointe Hospitals’ child and adolescent admission packet
- BayPointe Hospital Residential Referral Packet
- BayPointe Hospital admission packet
- EastPointe Hospital adult admission packet
- BayPointe Hospital Residential Referral Packet
- Inpatient Referral Fax Cover for BayPointe, EastPointe, and Behavioral Health Crisis Center
- BayPointe Hospital Residential admission packet
- Sliding Fee Discount Program Policy
- Programa de descuento de tarifas variables
- Chương trình Giảm phí theo Thang đối chiếu
- Sliding Fee Discount Program Application
- Instrucciones para la solicitud del Programa de descuento de tarifas variables
- Hướng dẫn đăng ký Chương trình Giảm phí theo Thang đối chiếu
How do I pay for services?
AltaPointe accepts most major commercial insurance as well as All Kids, Medicaid and Medicare. We also provide services to people who are uninsured, depending on their symptoms and needs. For patients who meet the criteria, financial assistance and/or a reduced fee schedule may be available.
You can call (251) 450-2211 or (866) 547-4845 for information on all of our programs and services.
Billing Questions
The AltaPointe Finance & Accounting Office can assist you with your billing needs. In order to assist you, please click here to complete and submit a form with your questions and information to our business office. If you prefer to speak to someone in our business office, please contact us at (251) 450-5916.
What if I need directions to the office?
Patients visiting AltaPointe or one of its hospitals for the first time may need written directions to their appointment destination. We have provided a complete list of offices and hospitals with addresses, written driving directions and a map for the convenience of our patients and their caregivers or family members.
What should I do if I am in a crisis?
If you are experiencing a life-threatening emergency, call 9-1-1. If you are in a psychiatric crisis situation that is not life-threatening, call AltaPointe at (251) 450-2211 or (866) 547-4845.