Contact Us

Thank you for visiting the AltaPointe website. We’re glad you are here. We like hearing from our patients and other customers about their experiences with our services. We’re happy to answer any questions that you have or provide you with information.

Patient Relations is the main resource for patients and their families who have questions or concerns about their experience. Learn more about how Patient Relations can help and how to contact the Patient Relations department by visiting our page.

If you need to reach another department, just complete one of the forms, below, to send us a message.


Disclaimer: AltaPointe cannot offer counseling, diagnoses or schedule appointments online. Patients should not relay prescription refill requests and other personal treatment information via this inquiry, as the information will be delayed in getting to the provider. For these issues, patients should call the telephone number of the program where they are seen, or call (251) 450-2211, or toll-free (888) 335-3044.

Corporate Headquarters

5750-A Southland Drive
Mobile, AL  36693
(251) 450-2211 / (888) 335-3044

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            You may also directly email a department:

            BayView Associates Employee Assistance Program
            BayViewEAP@altapointe.org

            Customer Experience
            customers@altapointe.org 

            Donations
            donations@altapointe.org

            General Reception/Other Enquiries
            reception@altapointe.org 

            Patient Relations
            info@altapointe.org 

            Public Relations/News Releases
            pr@altapointe.org 


            Disclaimer: AltaPointe cannot offer counseling, diagnoses or schedule appointments online. Patients should not relay prescription refill requests and other personal treatment information via this inquiry, as the information will be delayed in getting to the provider. For these issues, patients should call the telephone number of the program where they are seen, or call (251) 450-2211, or toll-free (888) 335-3044.

            Corporate Headquarters

            5750-A Southland Drive
            Mobile, AL  36693
            (251) 450-2211 / (888) 335-3044

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