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Crisis Services

Behavioral Health Crisis Center

The Behavioral Health Crisis Center (BHCC) is located in the Fred Delchamps building in Mobile.

The center is a medically monitored, short-term residential service offering 23-hour observation beds and a crisis stabilization unit for individuals experiencing a psychiatric crisis and is designed to provide round-the-clock observation, medication, therapy, and psychiatric care.

The BHCC employs psychiatrists, psychiatric nurses, and other mental healthcare workers to care for individuals in need of assistance during a crisis.

Who is served at the BHCC?

The center is designed to serve individuals with serious mental illness and substance use disorder. A person experiencing a psychiatric crisis, can walk in on their own or with a family member, be brought in by the Crisis Response Team, or by law enforcement.

Learn more on a mental health crisis: Signs and How to Help Someone in a Crisis.

Services are available by calling (251) 450-2211 or toll-free (888) 335-3044. The center is located at 2401 Gordon Smith Drive (Fred Delchamps building).

Crisis Intervention

The primary purpose of crisis intervention is to reduce the intensity of the immediate situation and help the patient overcome obstacles created by the traumatic episode. After the immediate crisis is diffused, patients are instructed in problem solving and coping skills that may help to avert future crises. A crucial benefit of crisis counseling is the prevention of serious long-term problems associated with the traumatic event.

Crisis Response Team

If you find yourself or a loved one in the midst of a psychiatric crisis, AltaPointe can respond in person with a team of mental health professionals specifically trained to handle emergencies. Our Crisis Response Teams can provide additional services for you during those times of crisis by coming to you wherever you are in Mobile, Baldwin and Washington counties.

Our Crisis Response Team (CRT) members are experts at working with family members, law enforcement and hospital emergency room personnel to diffuse any imminent danger and stabilize the patient. Team members encourage patients in crisis to cooperate with appropriate follow-up treatment so they may avoid unnecessary or involuntary hospitalization. Professional intervention and proper treatment help most patients eventually transcend the crisis and restore their mental health balance.

COVID-19 Crisis Counseling Services | Alabama Apart Together Program

Our counselors can provide confidential support during the COVID-19 crisis for both you and your family, at no cost to you. And if you are uncomfortable asking for help, you may receive counseling anonymously by phone.

For more information click here: Alabama Apart Together Program.

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