Our Services

First Episode Psychosis program

Psychosis is the onset of a serious mental illness and includes symptoms such as seeing and hearing things that others do not strange or bizarre beliefs or disorganized thinking. Typical diagnoses include schizophrenia, schizoaffective disorder, or bipolar with psychotic features. Yet many people with a serious mental illness do not get the proper diagnosis or treatment. However, early intervention can help people with psychosis live healthy, productive lives and manage their symptoms effectively.

AltaPointe’s First Episode Psychosis program received program certification in February 2020. Staff members work with young people between the ages of 15 and 25 who are experiencing their first psychotic episodes. For more information on the First Episode Psychosis program, call (251) 602-6468.

How to Apply

Thank you for your interest in applying with AltaPointe Health. This online application process should take approximately 20 minutes to complete. You will need all applicable previous employer references and licensures to expedite the online application process.

To make an application for our consideration, choose a position that you wish to apply for and on the detail description of that position you may select the APPLY NOW button.

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Click here to start viewing our current open positions.

If you are a returning applicant, please use the Applicant Login here.

AltaPointe Health is an Equal Opportunity Employer

Career Opportunities

AltaPointe Health employs more than 1,100 people in 10 main hospital, outpatient and residential locations and throughout Mobile, Baldwin and Washington counties in south Alabama. Our healthcare programs’ success depends on the quality and commitment of our employees. We expect our staff to treat each consumer or patient with integrity, and we hire individuals that we believe will meet this standard.

AltaPointe offers rewarding and challenging administrative, clinical and medical employment opportunities. Anyone interested in learning more about how to become part of the AltaPointe family may go to altapointe.org/careers to view current open positions and apply online. For more information, please call AltaPointe Human Resources at (251) 450-5915.

How to Apply

Career opportunities fall under these categories:

Administrative

Accounting
Human Resources
Information Technology
Office Professionals

Clinical

Masters’ Level Therapists
Case Managers
Support Staff
Behavioral Staff

Medical

Psychiatrists
Certified Registered Nurse Practitioners
Registered Nurses
Licensed Practical Nurses
Certified Nursing Assistants

AltaPointe Careers

Join the AltaPointe Team

AltaPointe Health is an extensive healthcare system providing primary and behavioral healthcare. Each year it provides more than 1 million services to 45,000 patients across Alabama. A national leader in behavioral health for more than 60 years, AltaPointe expanded its service array in 2018 to include primary care. Now focusing on the patient's whole health, its Federally Qualified Health Center is open with five clinic sites. Rounding out the continuum, AltaPointe has two psychiatric hospitals serving children and adults, a 24-hour behavioral health crisis center, and 23 outpatient behavioral healthcare clinics. 

Anyone interested in learning more about becoming part of the AltaPointe team may review the Career Opportunities page to view current open positions and apply online. You can reach our Human Resources Department by calling (251) 450-5919.

New Applicants

Click the Apply Online button to visit the AltaPointe careers website.Apply-Today-button

Current AltaPointe Employees

Click the Current Employees button to manage your resume. A company username and password are required to log in.

Current AltaPointe Employees Button

SIGN-ON BONUS AVAILABLE   for the following positions: ask us about the payout. 

  • Nurses – RN and LPN,  all 24-hour programs.
  • Therapist – select programs to include BayView Professional Associates and substance abuse services.
  • LPN - $5,000 bonus Outpatient positions for Randolph County Outpatient,  Sylacauga Outpatient, and Coosa County locations.

BONUS AVAILABLE:

$1,000 bonus for an employee who refers a full-time, Behavioral Aide or Therapeutic Program Specialist (Behavioral positions) at BayPointe. The bonus is paid out once your referral completes six months of employment.

  • Ends April 30
  • Full-time only
  • 6-month payout

AltaPointe Offers Opportunities To Serve Others

AltaPointe Healthcare Management is an affiliated company of AltaPointe Health, which has served the people of southwest Alabama for more than 60 years. Formerly known as Mobile Mental Health, this public, not-for-profit corporation oversees mental health and substance use disorder services in the Mobile Bay region of south Alabama and the Sylacauga area of east-central Alabama. As the state's largest regional community mental health provider, AltaPointe serves approximately 33,000 individuals each year.

AltaPointe offers rewarding and challenging administrative, clinical and medical employment opportunities. Clinical and medical staff meet the appropriate Alabama Department of Mental Health or other professional certification and licensure requirements. AltaPointe provides specialized training to all direct-care staff members for the prevention and management of aggressive behavior and crisis intervention. Staff members that provide care for a particular group, such as children and adolescents or senior adults, receive specialized training and gain experience to work with those groups.

Career Standards

AltaPointe expects its employees to adhere to the highest ethical, professional, and personal standards. Our outpatient, inpatient, and residential programs operate in Baldwin, Clay, Coosa Mobile, Randolph, Talladega, and Washington counties. Our patients depend on the quality and commitment of our employees. We expect our staff members to treat each patient and co-worker with integrity, and we hire individuals that we believe will meet this standard. AltaPointe offers rewarding and challenging administrative, clinical and medical employment opportunities.

Accreditations and Certifications

AltaPointe is accredited by The Joint Commission and certified by the Alabama Department of Mental Health. Its hospitals are licensed by the Alabama Department of Public Health. Clinical and medical staff members meet the appropriate Alabama Department of Mental Health or other professional certification and licensure requirements.

AltaPointe is a drug-free workplace. All applicants will be subject to a pre-employment drug screen in which a "negative" result must be completed for further processing.

AltaPointe Health utilizes E-VerifyRight to work

AltaPointe Health is an Equal Opportunity Employer.

 

Substance Use Services

Struggling with an opioid addiction?

We believe sobriety is possible.

For limited time only FREE suboxone
for qualifying patients

Suboxone is used in medication-assisted treatment to help people discontinue their use of opiates – such as heroin and pain relievers such as morphine, hydrocodone and oxycodone. Suboxone treatment is conducted in a physician’s office setting and does not have restrictions such as daily clinic visits like that of other medication assisted treatment programs.

Therapy:
Group therapy options available
Individual therapy available

New Patient Intakes: 
5:30 a.m. to 7:00 a.m. – Monday through Thursday

Office Hours: 
5:30 a.m. to 4:30 p.m. – Monday through Friday

Where:  AltaPointe Adult Outpatient  4211 Government Blvd.

Information: (251) 666-2569

Required Information (one of the following):

Proof of Income

  • Most recent 1040 income tax return with W-2(s) and 1099
  • Most recent two (2) pay stubs
  • Earnings record from ssi.gov
  • Proof of Social Security income, if applicable
  • Verification letter if receiving food stamps
  • Proof of alimony, child support, unemployment, pension, etc.
  • If you receive no income and are being supported by relatives or friends, a notarized letter explaining those arrangements is required. The letter must be signed by person(s) lending assistance.

 Proof of No Income

  • Benefits verification letter from the Social Security office

Struggling with an opioid addiction?

We believe sobriety is possible.

For limited time only FREE suboxone
for qualifying patients

Click to Learn More

Suboxone is used in medication-assisted treatment to help people discontinue their use of opiates – such as heroin and pain relievers such as morphine, hydrocodone and oxycodone. Suboxone treatment is conducted in a physician’s office setting and does not have restrictions such as daily clinic visits like that of other medication assisted treatment programs.

Therapy:
Group therapy options available
Individual therapy available

New Patient Intakes: 
5:30 a.m. to 7:00 a.m. – Monday through Thursday

Office Hours: 
5:30 a.m. to 4:30 p.m. – Monday through Friday

Where:  AltaPointe Adult Outpatient  4211 Government Blvd.

Information: (251) 666-2569

Required Information (one of the following):

Proof of Income

  • Most recent 1040 income tax return with W-2(s) and 1099
  • Most recent two (2) pay stubs
  • Earnings record from ssi.gov
  • Proof of Social Security income, if applicable
  • Verification letter if receiving food stamps
  • Proof of alimony, child support, unemployment, pension, etc.

 Proof of No Income

  • Benefits verification letter from the Social Security office

For individuals with substance use disorders

Construction workerStruggling with alcoholism or a drug addiction can make recovery seem impossible. At AltaPointe, we believe sobriety is possible. Deciding to work toward recovery by seeking the right treatment and support is the first step. Change is not easy, and the journey to recovery may be riddled with hurdles, but our professionals can help patients identify the underlying problems that led to their addictions.

woman working in floral nurserySometimes people who have become addicted to substances or alcohol also may have mental health issues. This is called dual diagnosis or co-occurring disorder. The best way to achieve recovery and wellness is by seeking an integrated treatment program that addresses both problems simultaneously. AltaPointe has worked with individuals who have co-occurring disorders for many decades. We have a reputation for helping our patients succeed in addressing their dual diagnoses and developing strategies to maintain healthy lifestyles and wellness.

AltaPointe offers several outpatient substance use disorder treatment options. AltaPointe gives priority to women who are pregnant and have intravenous substance use disorders or any substance use disorder; women with dependent children; individuals who have intravenous substance use disorders; individuals who are HIV positive and all others who have substance use disorders.

Group Therapy

Children’s Day Treatment – Baldwin County

Program helps children reach their full potential

Baldwin-Co-Day-Treatment-group-of-kids

Children’s Day Treatment in Baldwin County is designed for children and adolescents whose behavioral and emotional problems hinder their normal development in school and at home. Our goal is to help students reach their full potential.

A cooperative program between AltaPointe and the Baldwin County Public Schools, day treatment serves children in kindergarten through high school and is staffed by BCPS special education teachers and AltaPointe’s treatment team.

All classrooms are located on the AltaPointe Children’s Outpatient Fairhope campus. Admission requires a psychiatric diagnosis and approval by the school system. Students must have a minimum IQ of 70 for a referral.

Children's-Outpatient-Baldwin-CountyBCPS certified teachers offer classroom instruction and testing that correspond to the BCPS curriculum. Concurrently, AltaPointe therapists deliver treatment designed to address the emotional needs of the students. Students may be offered case management services to improve educational and emotional functioning.

Day treatment offers the following services:

  • Academic instruction in a therapeutic classroom by certified teachers provided by BCPS
  • Individual, family and group therapy with a master’s level therapist
  • Social skills training
  • Basic living skills training
  • Activity therapy
  • Arts and crafts
  • Psychiatric assessment and ongoing medication management
  • Transportation during academic year
  • Summer day treatment

Reaching & Encouraging Active Parenting – REAP

REAP-counselingConflicts between a child and parent can negatively affect the parent-child bond and without intervention can lead to serious difficulties in the relationship. AltaPointe’s program for educating parents – Reaching & Encouraging Active Parenting (REAP) – can help strengthen that bond and maintain a healthy relationship.

REAP offers hope to families by helping parents understand their children’s needs and behavior and their own parental responsibilities. The program teaches positive steps that parents can take to help their children develop healthy and productive lifestyles.

REAP-family-dinnerREAP is only offered in Baldwin County and accepts children up to age 12. Referrals for REAP may come from a variety of sources including the Baldwin County School System, Baldwin County Department of Human Resources, Early Intervention Services, physicians and parents.

The program consists of 12 in-home sessions individualized to each family. Families may be seen more than once a week if the circumstances merit a more intensive approach. Home visits are usually scheduled during daytime hours; however, accommodations may be made to meet the needs of working parents.

REAP services include:Father and son playing soccer

  • Promoting healthy communication
  • Understanding your child’s behavior
  • Understanding yourself as a parent
  • Approaches to encouragement

Patient Information

AltaPointe Health’s dedicated healthcare professionals are committed to making sure you receive the highest quality treatment while you are our patient. We want you to receive all the information you need to achieve a successful recovery. Our top focus is the well-being and safety of our patients.

We have provided links to our intake forms for your convenience. Please click on the appropriate link to download what you need ahead of your visit.

BayView new patient packet 

BayView statement of understanding 

BayView informed consent for verbal / email exchange of information

Children’s outpatient intake forms

Adult outpatient intake forms

Substance abuse services intake forms

BayPointe Hospital admission packet

BayPointe Hospital Residential admission packet 

EastPointe Hospital admission packet

 

Children’s Mental Health Statistics

 

Children’s mental health is a priority for AltaPointe. We provide services to more than 10,500 children each year across seven counties in Alabama.

The exact cause of most mental illnesses is not known, but research suggests that a combination of factors, including heredity, biology, psychological trauma, and environmental stress, may be involved. To maintain basic mental health and wellness, AltaPointe’s professionals believe that children need unconditional love from their caregivers, opportunities to play and explore, teachers that encourage, appropriate instruction and boundaries, and praise.

Call AltaPointe’s access-to-care call center, at (251) 450-2211 or (888) 335-30414 to schedule an appointment. After an initial phone call, AltaPointe may schedule appointments within ten workdays for routine care, within 24 hours in case of emergencies and within one hour in case of a crisis.

Crisis Services

AltaPointe can respond immediately when notified that a child or teen is in crisis. You may call our crisis department at (251) 450-2211 / (888) 335-3044 any time of the day or night. Our professionals will direct you to the right service provider.

Services available include psychiatric hospitalization, outpatient treatment, and intensive community-based services. Another service of AltaPointe Children’s Outpatient Program is school-based, which means our therapists are onsite and can respond quickly to crises in certain schools. Additionally, for children and families with the most intensive needs, AltaPointe assigns case managers and in-home therapists who can respond to crises as they happen.

Therapy & Psychiatric Services

Therapy-Psychiatric-Services-Child-in-ParkAltaPointe’s outpatient services for children include a wide variety of programs designed to treat numerous mental health issues. Children receiving outpatient services may exhibit emotional and/or behavioral problems. They may have socialization impairments which cause difficulty at school and at home. They may have been abused, neglected or delinquent. Children in these circumstances and myriad other difficult situations can benefit from therapies focused on stabilization, symptom reduction and problem resolution.

The type of outpatient treatment a child receives is highly variable and depends on the child’s symptoms, developmental level and individual needs. Treatment may include supportive therapy, cognitive behavioral therapy, systemic family therapy, behavior modification, social skills training, play therapy and expressive therapy. They may need individual therapy or group therapy, stress management or anger management instruction, coping skills or interpersonal skills training. Each child’s personalized treatment plan is designed to meet their specific needs.

Case Management Services

AltaPointe Children’s Outpatient Case Management

Case-ManagementEvery child’s situation is unique. Often complex cases require extensive hands-on coordination. In these instances, an AltaPointe case manager is assigned to assist families in obtaining needed services within our continuum of care and in the greater community.

Case managers may link families to resources available through the school system, the court system and other organizations that provide assistance to people in need. From help with coordinating medical appointments to acquiring school uniforms, our staff members are experts at identifying needs and acquiring support services necessary for success.

Project Achieve

Project Achieve addresses the complex challenges of families with children diagnosed with mental illness and developmental disability. Treatment includes a two-hour, after-school program for the child that focuses on counseling to develop coping skills, cognitive therapy to enhance situational awareness and behavioral management to improve interpersonal interactions. Case management services link families to the community resources specifically designed for these special-needs children.

Helping Multiple Needs Youth

Project Achieve is an intensive outreach program for multiple needs youth between the ages of 6 and 17. Only children and adolescents dually diagnosed with mental illness and borderline intellectual functioning are eligible. Participants will have an IQ between 50 to 85.

The program’s team leader is a licensed professional counselor and is a board-certified dance/movement therapist. Additional staff include two bachelor’s level case managers.

Other Project Achieve services:

  • Individual Therapy
  • Family Therapy
  • Case Management
  • Group Therapy
  • Dance/Movement Therapy
  • Art Therapy
  • Cognitive Behavioral Therapy
  • Recreational Therapy
  • Basic Living Skills Training
  • Drug & Alcohol Education
  • Linkage to Academic Assistance
  • Anger Management Therapy
  • Parent Support & Education
  • Limited Transportation

Project Achieve is a collaboration of AltaPointe Health, the Alabama Department of Mental Health, the Alabama Department of Youth Services and the Mobile County Public School System.

In-Home Family Intervention Program

In-Home Family Intervention Program

In-Home-Intervention-Family-ConsultationWhen a child is in emotional turmoil, effective intervention can defuse a crisis, stabilize the family and prevent the child from being removed from the home. This 12-week, home-based counseling approach provides intensive, family therapy designed to resolve the immediate conflict and provide tools to prevent future crises.

Each AltaPointe In-Home Family Intervention Team consists of a master’s level therapist and a bachelor’s level co-therapist who work with families of children ages 5 to 17. The team provides both therapeutic and case management services. This service is available in Baldwin, Clay and Mobile counties. In addition, AltaPointe provides a specialized team that serves transitional-age youth ages 17 to 25 in Mobile.

 

 

 

School-Based Therapy

School-Based-Therapy-Childrens-Outpatient-ServicesAltaPointe offers school-based therapy services in many area public schools in Mobile, Baldwin, and Washington counties, as well as Sylacauga and Talladega city schools, and Clay, Coosa and Randolph county schools. This program makes therapy more easily accessible so that a child’s school life is not disrupted with absences. School-based therapy is a best practice and recommended by the Alabama Department of Mental Health. To find out more about the availability of school-based therapy services please reach out to your AltaPointe therapist or contact our access to care department at (251) 450-2211 or (888) 335-3044.

 

 

 

 

 

 

 

Children’s Day Treatment – Mobile County

Program helps children achieve success

BayPointe’s West Mobile Academy is designed to teach and counsel children in kindergarten through high school who are unable to maintain appropriate behaviors in a public school setting. Our main goal is to help these children reach their full emotional and academic potential. Education and mental health professionals work with each child to identify and address the causes of negative behaviors.

In a therapeutic classroom environment and structured day treatment setting, the program helps students achieve academic success so they can transition back to a regular classroom setting. Located on BayPointe Hospital’s safe and secure campus setting in west Mobile, the program is funded by the Mobile County Public School System and the Chickasaw, Saraland and Satsuma city school systems.

Certified teachers offer classroom instruction and testing that correspond with the Alabama Course of Study, the MCPSS and city school systems’ curricula. Concurrently, AltaPointe master’s-level, licensed therapists deliver treatment designed to address the emotional needs of the students. Each student is assigned a case manager who ensures they receive the AltaPointe and community services necessary to improve educational and emotional conditions.

COP-Lemoyne-school

Admission & Referral Criteria

Admission to West Mobile Academy requires a psychiatric diagnosis and a referral through the student’s school system. Other referral criteria include the following:

Current enrollment in a participating public school

Minimum IQ of 70

Receive one of the following special ed services (IEP):

  • Emotional disability
  • Specific learning disability
  • Developmental delay
  • Other health impairment

Exhibit any combination of the following behaviors:

  • Attention-seeking
  • Poor personal boundaries
  • Poor social skills
  • Poor self-control
  • Aggressive/assaultive behavior
  • Temper tantrums
  • Hyperactivity
  • Defiance toward authority
  • Manipulative behaviors
  • Withdrawal/depression/anxiety
  • Dysfunctional family relationships

Services offered

West Mobile Academy offers the following services:

  • Academic instruction in a therapeutic classroom
  • Individual, family and group therapy
  • Cooperative skills training
  • Basic living skills training
  • Activity therapy
  • Arts and crafts
  • Psychiatric assessment/ongoing medication management
  • Transportation via the school system
  • Family support and education
  • Case management
  • Breakfast, lunch, and snacks

 

Intensive Residential Care Program

Intensive-Residential-Care-ConsultingWhen a child fails to respond successfully to multiple outpatient treatments, a more intensive, structured program may be prescribed. Often these children have suffered from abuse, neglect or substance use issues, and an intervention is desperately needed.

This program is designed to treat children and adolescents ages 5 to 18 with severe emotional disturbances who have not responded to less intensive treatment and who require 24-hour supervision. It is located in the secure setting of BayPointe Hospital’s facility in west Mobile. The program offers a caring, controlled environment within which these young patients receive essential treatment to improve their immediate situation and develop the skills necessary to succeed.

Following a thorough evaluation and diagnosis, our team of attentive healthcare professionals develops an individualized treatment plan to meet each patient’s needs. Therapies range from medication management to pet therapy, and the children and adolescents also enjoy regular recreational activities such as art, gardening and swimming.

Children and adolescents have the opportunity to participate in our academic program. A certified teacher or tutor works with our children individually and in a classroom setting. Close communication with the child’s regular school is maintained.

While the child is receiving residential treatment, our staff works with family members or caregivers to maintain, enhance or develop attachment with their child during and after treatment. Our patients, families, caregivers, school system personnel, DHR workers and others, as appropriate, are directly involved in the child’s treatment and serve as a unified support system upon discharge.

Independent Living Program

Independent-Living-Program-StaffThe Independent Living Program prepares young people for the challenges and opportunities they face as self-sufficient adults. The program serves young adults ages 16 to 21 who either have gainful employment, are in school full time or volunteer in the community and can demonstrate that they can live on their own. Residents must be referred by the Alabama Department of Human Resources.

Upon entering the Independent Living Program, each young adult is placed in a conveniently located apartment in Mobile. Each resident receives instruction in basic living skills such as money management, shopping, food preparation, social networking, education and career planning to help them achieve the goal of successful independent living.

Young Adult Residential Services

Adolescent Independence Program

Through a contract with the Alabama Department of Human Resources, AltaPointe provides intensive services and support to young adults, ages 16 to 21, who are under DHR care. This home-like facility in Mobile County can accommodate ten young men and offers standard indoor amenities and plenty of space for outdoor activities.

Staffing – Staffed by a therapist, case manager, nurse, residential manager, and behavioral specialist, this program provides individual, group and family therapy, psychiatric services, case management, and 24-hour supervision.

Activities – Residents take part in school, work, community outings, and activities designed to improve levels of functioning and eventually live independently.

Certified Adult Foster Homes

Patients who require long-term housing and 24-hour care may be placed in one of the adult foster homes monitored by AltaPointe. Private contractors operate these residences and provide supervision, food, transportation, recreation and other services required for daily life. This program offers a less restrictive environment that focuses on the individual’s strengths in order to develop their basic living skills. These foster homes meet stringent AltaPointe standards and are closely monitored by AltaPointe personnel to ensure accountability and the best care available.

group-home-gardening

Group Homes

Group-Homes---face-paintingAltaPointe owns, operates and staffs group homes targeted to the needs of a specialized group of patients. Placements focus on rehabilitation and reintegration into the community with varying lengths of stay. Our group homes provide for basic needs such as nutritional meals and transportation in addition to psychiatric and nursing care as indicated.

Group-Homes-Adult-Residential-ServicesPatients participate in basic living skills training, which includes education in mental illness, domestic tasks such as washing and cleaning, and personal grooming habits such as bathing and teeth brushing.

Our full-time activity coordinator plans art classes, games and tournaments, birthday parties and other social events designed to enhance socialization and communication skills.

AltaPointe’s specialized group homes include:

  • Intermediate Care with Partial Hospitalization Program
  • Residential Care Home with Specialized Medical Services
  • Residential Care Home with Specialized Behavioral Services
  • Residential Care Home/Small Capacity for Deaf Consumers
  • Residential Habilitation Services for Consumers with Intellectual Disabilities
  • Small Capacity Residential Home
  • Specialized Basic Homes

Intermediate Care Facility

Intermediate-Care-NurseThe AltaPointe Intermediate Care Facility is designed for patients whose symptoms require a more intensive level of care than outpatient services but do not require full-time hospitalization. Certified by the Alabama Department of Mental Health, ICF is a short-term residential program. ICF consumers have shown an increase in their psychiatric symptoms and marked impairment in their ability to function. The patient in this transitional program may have been recently discharged from the hospital. Sometimes placement in this program is a preventive measure to avert hospitalization.

The ICF provides 24-hour nursing care and a daily, structured schedule of therapy consisting of a partial hospitalization program.

Patients are housed in a secured Intermediate Care Facility at EastPointe Hospital in Daphne and the Zeigler ICF in Mobile. Therapies and activities, as prescribed by the treatment team, may include:

  • EastPointe-Doctors-ConsultingIndividual, group and family therapy sessions
  • Visits with a psychiatrist
  • Medication administration and monitoring
  • Basic living skills training
  • Recreational therapy
  • Illness education, and
  • Community placement services

Patients stay in the ICF to stabilize until they are ready to advance to a less-restrictive level of care such as a group home or reintegration into the community.

Crisis Services

Behavioral Health Crisis Center

The Behavioral Health Crisis Center (BHCC) is located in the Fred Delchamps building in Mobile.

The center is a medically monitored, short-term residential service offering 23-hour observation beds and a crisis stabilization unit for individuals experiencing a psychiatric crisis and is designed to provide round-the-clock observation, medication, therapy, and psychiatric care.

The BHCC employs psychiatrists, psychiatric nurses, and other mental healthcare workers to care for individuals in need of assistance during a crisis.

Who is served at the BHCC?

The center is designed to serve individuals with serious mental illness and substance use disorder. A person experiencing a psychiatric crisis, can walk in on their own or with a family member, be brought in by the Crisis Response Team, or by law enforcement.

Learn more on a mental health crisis: Signs and How to Help Someone in a Crisis.

Services are available by calling (251) 450-2211 or toll-free (888) 335-3044. The center is located at 2401 Gordon Smith Drive (Fred Delchamps building).

Crisis Intervention

The primary purpose of crisis intervention is to reduce the intensity of the immediate situation and help the patient overcome obstacles created by the traumatic episode. After the immediate crisis is diffused, patients are instructed in problem solving and coping skills that may help to avert future crises. A crucial benefit of crisis counseling is the prevention of serious long-term problems associated with the traumatic event.

Crisis Response Team

If you find yourself or a loved one in the midst of a psychiatric crisis, AltaPointe can respond in person with a team of mental health professionals specifically trained to handle emergencies. Our Crisis Response Teams can provide additional services for you during those times of crisis by coming to you wherever you are in Mobile County.

Our Crisis Response Team (CRT) members are experts at working with family members, law enforcement and hospital emergency room personnel to diffuse any imminent danger and stabilize the patient. Team members encourage patients in crisis to cooperate with appropriate follow-up treatment so they may avoid unnecessary or involuntary hospitalization. Professional intervention and proper treatment help most patients eventually transcend the crisis and restore their mental health balance.

COVID-19 Crisis Counseling Services | Alabama Apart Together Program

Our counselors can provide confidential support during the COVID-19 crisis for both you and your family, at no cost to you. And if you are uncomfortable asking for help, you may receive counseling anonymously by phone.

For more information click here: Alabama Apart Together Program.

Jail Diversion

man on frontJail diversion programs have developed in counties across the country to address the increasing involvement of persons with mental health or substance use problems in the criminal justice system. By diverting individuals with mental illness and substance use conditions away from the jails and prisons, and toward more appropriate community-based mental health care, these programs have provided alternatives to incarceration.

The development of this jail diversion program has involved the negotiation between the mental health system, law enforcement officers, attorneys, community agencies and the criminal justice system.

AltaPointe Jail Diversion Goals

Metro-JailThe jail diversion program seeks to prevent the criminalization and unnecessary incarceration of nonviolent misdemeanor adult offenders with mental health and substance abuse issues. It targets both male and female consumers, 19 years of age or older, with severe and persistent mental illness and co-occurring disorders who have been incarcerated in the Mobile Bay region.

The jail diversion team will refer offenders who may have mental health issues but do not meet the jail diversion criteria to AltaPointe or other local healthcare service providers. AltaPointe jail diversion engages mentally ill offenders at the earliest opportunity and provides for continuity of care and supportive services as participants are released from jail and returned to the community.

Homeless Housing Programs

Homless Housing Program EventAltaPointe operates several programs that meet the wide variety of needs for the newly homeless and chronically homeless. Most patients are in active psychiatric treatment, while a few have lost contact with their treatment teams due to their homeless status. Some patients need a higher level of psychiatric and community resources than others. Some patients live alone, some live in small groups. Some residences are single-family dwellings while others are apartments. All residents and residences are diligently monitored by AltaPointe professionals to guarantee the high standards AltaPointe demands. The objective of all our homeless initiatives is to link patients with community resources in order to build the skills necessary to eventually live productive, independent lives.

AlataPointe staff consult with homeless personShelter Plus Care

Operated under the auspices of the United States Department of Housing and Urban Development (HUD), this independent living program temporarily places patients in apartments until they can master the skills required to secure their own living arrangements. While in the Shelter Plus program, patients practice community living skills and learn to secure the available resources that will increase their chances of success. Case managers closely monitor each patient’s progress and ensure they receive any psychiatric services they need.

Projects for Assistance in Transition from Homelessness PATH

Homeless-Housing-ProgramPATH is a federally-funded program aimed at adults with serious mental illness as well as those with co-occurring substance use disorders who are homeless or at risk of becoming homeless. Most of these individuals are not involved in active treatment due to their homeless status. Our goal is to get these patients the medical and psychiatric treatment they need to stabilize, begin recovery and secure housing.

Semi-Independent Living

This supervised housing program is designed for patients with severe mental illness who need outpatient psychiatric services, but possess the basic living skills required to live independently. Up to three patients are temporarily housed in each single-family dwelling. While in this transitional program, patients receive the psychiatric treatment they need while working to develop skills that will allow them to live independently.

Homeless Program event photos are courtesy of Sharon Steinmann and Al.com.

Supported Housing

AltaPointe believes that a capable person with psychiatric disabilities has the right to live in his or her own home without the impediment of special rules or service requirements. Supported Housing is a permanent housing program that helps patients integrate into the community by obtaining and maintaining a home that is safe and affordable. Patients recommended for Supported Housing have basic living skills such as the ability to cook for themselves, clean their living space and maintain their personal hygiene. AltaPointe case managers may visit the apartment or home for monitoring or specific living skills training, but the patients receive voluntary therapy and physician services at an AltaPointe outpatient clinic.

Assertive Community Treatment – ACT

For some mentally ill individuals, simply coming to an AltaPointe facility for desperately needed treatment is impossible. These patients usually have been hospitalized multiple times, have a limited or no support system, inadequate basic living skills and persistent difficulty in illness and medication management. Other complicating factors may involve substance abuse problems and legal issues or other stresses that significantly impair their ability to maintain mental stability. These patients need intensive support from our ACT Team. The ACT team is a mobile, multi-disciplinary group of professionals who deliver the treatment and services needed in the manner and location that is most comfortable for the patient. The ACT Team’s mission is to improve the patient’s situation so that they can transition to a less intensive type of treatment.

Intensive Day Treatment

 
Intensive Day Treatment is for patients requiring illness education, medication education, and coping skills development. Held four hours per day, five days per week, patients also receive training in basic living skills; cooking classes, shopping, basic personal hygiene, and accessing community resources designed to benefit them. The goal of this instruction is to help the patient manage their illness and live more independently.

Intensive Day Treatment takes place Monday – Friday, 8 a.m. – 12 p.m. Participants must attend at least three days a week.

To learn more information about AltaPointe’s Intensive Day Treatment program or to schedule a screening call (251) 450-5971 or (888) 335-3044.  Our knowledgeable specialists are standing by 24/7 to take your call.

Supported Employment

Recovery is Work. Work is Recovery!

Work has proven to be an essential part of recovery. Since 1987, the AltaPointe Supported Employment program has been helping individuals enter or re-engage with the workforce through competitive employment. We have also been cultivating employers that want to be a part of the program and share in the success. For our Supported Employment team, assisting individuals seeking work is only one part of the process. The team also works closely with local businesses. The support structure is designed to counsel the employee and assist employers with any questions or concerns for the duration of the employment.

“We believe work is an integral part of recovery, and a means for many of our patients to maintain wellness. Through our supported employment services, we have been able to help countless individuals achieve competitive employment, therefore, improving their quality of life,” Tuerk Schlesinger, AltaPointe Health CEO.

 

Supported Employment benefits both the employee and employer.

Employees receive extra help, such as:

  • Improved financial situation
  • Stronger and broader skill sets
  • New business and personal relationships
  • Opportunity to make positive contributions to their community

Employers receive:

  • Recruitment of the right staff for your business – free of charge
  • Information about cost-saving incentives for your business both pre- and post-hire, including the Work Opportunity Tax Credit and the Returning Heroes Tax Credit
  • Job support based on each worker’s preference and needs 

To learn more, contact our Supported Employment at (251) 450-4301.

 

Rehabilitative Day Program

Rehabilitative-Day-Program-Adult-Outpatient-Services

Patients in the Rehabilitative Day Program have typically progressed in their illness management to the point that they can concentrate on long-term recovery. Patients usually attend one to five sessions per week and concentrate on educational skills, personal goal achievement and job readiness. This program aims to improve functioning, facilitate recovery, achieve personal ambitions, regain self-worth and optimize illness management. Most patients enter this program with the goal of becoming a more productive member of their families and their community.

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