Patient, Family & Visitor Information

Visiting EastPointe Hospital


Having visitors at EastPointe is important for many of our patients. It is a way to maintain a connection with friends and family. It also reassures them of the patient’s health and safety. Visitation rules in a psychiatric hospital differ from those in a medical hospital for therapeutic reasons. Visiting hours are limited, so patients may focus on their treatment. Limiting visiting hours also helps to maintain safety and structure in the hospital units.

To schedule a visit with a patient, family members and friends must call EastPointe’s main phone number at (251) 378-6500 at least 24 hours before they would like to visit. They should be prepared to provide the patient’s medical record number during the call.

Visiting hours:

  • 1 p.m. to 4 p.m. for 30 minutes on Monday, Tuesday, Thursday, or Friday
  • Children under 12 years of age are not permitted to visit

Visits are limited to three visitors per patient unless approval has been granted for more visitors to have a family meeting or therapy session. Visitors should leave purses in their vehicles. No food or drink may be brought to patients during visits or allowed to be taken onto the unit.


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