BayView For Patients and Families

What should I expect when I call?

A specialist will conduct an assessment and screening over the phone. Subsequent appointments may be made at the BayView Professional Associates’ office where you receive your care.

If after answering a number of questions it is determined that you, your loved one or friend would benefit from another provider or other community agency, AltaPointe will assist you by making the appropriate referral in the community.

What information will I need to supply?

  • Caller’s Name (and/or name of individual in need of services)
  • Date of Birth
  • Home Address
  • Insurance Information
  • Social Security Number
  • Credit card information (for patients not eligible for a sliding scale fee)

What should I bring to my first appointment?

Because we want your experience with AltaPointe to be the best and most beneficial, please complete the Pre-Intake form and bring it with you. You also may be asked to provide or bring the following documents to your appointment:

  • Proof of insurance
  • Proof of residency
  • Medications and medication list
  • Court papers or power of attorney document, if needed
  • Your photo ID (driver’s license, passport, or other government issued ID)
  • Your Insurance Card(s)
  • Your copay and/or deductible amount in full
  • Pre-Intake Form (please complete and bring with you to your first appointment)
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