What is CarePointe?
CarePointe is AltaPointe’s call center that serves as the initial contact for most patients entering into or returning to AltaPointe care. Our knowledgeable CarePointe specialists are standing by 24/7 to take your call. Simply put, CarePointe connects patients with services.
CarePointe specialists direct patients coming into, going out of and transferring between programs within AltaPointe or within the community. Between the hours of 8 a.m. and 4:30 p.m. each weekday, our specialists can screen patients to determine their needs, schedule appointments, handle hospital referrals and connect callers with the appropriate services within the AltaPointe system and in the community.