Five-Star Customer CARE

Five-Star Employee Recognition

Image of AltaPraise logo and past stars

AltaPraise is AltaPointe’s employee recognition program that allows anyone – patients, coworkers, family members or others – to recognize an AltaPointe team who has shown exceptional customer service.

Submitting a Team AltaPraise is easy. The easiest way to submit a Team AltaPraise is by completing an online submission form.

Click a title below to review information.

What is AltaPraise?

AltaPointe values staff members who display exceptional customer service. It established the AltaPraise Rewards & Recognition program to demonstrate to these staff members how important they are to the success of this organization.

What information is required on the AltaPraise?

An “AltaPraise” should include details of specific and exceptional customer service performed by an AltaPointe team. This service should exceed the expectations set forth in the 5SCC Standards of CARE. Only completed AltaPraise forms can be accepted.

The AltaPraise should describe how the AltaPointe group demonstrated at least one of the 5SCC Standard of CARE attributes that include being compassionate, accountable, respectful and encouraging. The Office of Public Relations processes each AltaPraise and makes sure the group being praised receives their AltaPraise.

In 2010, AltaPointe began a tradition. Each year, the Five -Star Committee and the administration review all of the previous year’s AltaPraise submissions to select employees that have shown exceptional service. At the Annual Meeting, those chosen employees receive special recognition as Stars of the Year with one being named Shining Star of the Year.

How can I submit an AltaPraise?

Submitting an AltaPraise is easy. The most convenient way to submit an AltaPraise is an online submission form. To submit an AltaPraise online click on the submit button above. An electronic form should include a detailed description of an AltaPointe team’s exceptional customer service performance.

Who may submit an AltaPraise?

AltaPraise, which means “highest praise,” encourages patients, family members, co-workers and all other customers to recognize an AltaPointe group for exceptional customer service by submitting an AltaPraise. Anyone may submit an AltaPraise.