Patients Rights & Notices

AltaPointe provides a verbal orientation regarding rights, complaint procedures and responsibilities to each patient upon admission to any of our programs or as soon as the patient’s condition permits. Legal guardians involved in the care of minors receive a printed copy of these rights. Treatment rights also are posted for public display at all AltaPointe clinics, residences and hospitals. These documents may be accessed from this page for the convenience of patients and their families.

Patient Rights

Review patient rights for adults, children and teens. Learn more

Health Information Privacy Practices

This notice describes how medical information about our patients may be used and disclosed, and how our patients may access this information. Learn more

Grievance Process

Report a complaint or grievance. Learn more

Report Abuse and Neglect

AltaPointe Health reports incidents where a child, adolescent or vulnerable adult may be a victim of abuse and neglect. Learn more

Patients with Special Needs

Our goal is to ensure accessibility to every service, program and other benefit. Learn more

2018-2019 National School Lunch Program

BayPointe Hospital, a division of AltaPointe Health, announced its policy for free and reduced-price meals for children served in schools under the National School Lunch Program and/or School Breakfast Program. Children need healthy meals to learn. BayPointe Hospital, a division of AltaPointe Health, offers healthy meals every school day. Your children may qualify for free meals… Learn more

Patient Pricing

EastPointe Hospital strives to provide the best possible patient care and believes in pricing transparency. In compliance with the Centers for Medicare and Medicaid Services (CMS) requirements for hospitals to post a list of their standard charges online in a machine-readable format, we have posted our prices in a CSV format file for download.  … Learn more