In times of crisis, our team is here for you.
AltaPointe’s Crisis Response Team can help you when you are experiencing a time of crisis. Sometimes people need extra help. AltaPointe’s Crisis Response Teams can help you when you are experiencing a time of crisis. Our teams can provide additional services for you during those times by coming to you wherever you are in Mobile, Baldwin and Washington counties. We want you to contact us if you are experiencing any new or increased signs or symptoms.
Signs/Symptoms an Individual is in Crisis
There are a number of signs and symptoms that may point to an impending crisis for an individual living with a mental illness. The following list includes some behaviors that may indicate the need to ask for help when exhibited:
- Alcohol or drug use
- Bizarre behavior
- Danger to others
- Danger to self
- Erratic behavior
- Homicidal thoughts
- Mood swings
- Not eating
- Not sleeping
- Not taking medications
- Becomes isolated
- Sleeping too much
- Suicidal thoughts
- Verbal aggression
The primary purpose of crisis intervention is to reduce the intensity of the immediate situation and help the patient overcome obstacles created by the traumatic episode. After the immediate crisis is diffused, patients are instructed in problem solving and coping skills that may help to avert future crises. A crucial benefit of crisis counseling is the prevention of serious long-term problems associated with the traumatic event.
What to do if you are in a crisis
Call and talk to someone on your treatment team, such as a case manager, therapist or nurse. If your treatment team is unavailable, ask to speak with our Outpatient Liaison, who will contact a member of our team to assist you promptly. If you call after business hours, contact us at (888) 335-3044. We have treatment teams working to assist you seven days a week. We will do whatever we can to work with you to resolve the crisis − talk with you on the phone, come to visit with you, schedule follow-up appointments, arrange for you to receive more services or whatever is appropriate for your situation.